Privacy Policy

1. Introduction

Welcome to Younas Academy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online test platform and related services.

By using our Services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

Note: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an account
Complete tests and assessments
Contact our support team
Subscribe to our newsletter
Participate in surveys or promotions

This may include:

Identity Information

Full name
Email address
Phone number
Date of birth
Profile picture

Academic Information

Institution name
Grade level
Academic performance
Test results
Learning preferences

2.2 Automated Information Collection

We automatically collect certain information when you use our Services:

Usage Data: Test attempts, time spent, progress tracking
Technical Data: IP address, browser type, device information
Performance Data: Response times, error logs, system performance
Location Data: General location based on IP address

2.3 Information from Third Parties

We may receive information about you from:

Educational institutions (if applicable)
Social media platforms (if you connect your account)
Analytics providers and advertising partners

3. How We Use Your Information

We use the information we collect for the following purposes:

Educational Services

Provide and maintain test services
Track academic progress
Generate performance reports
Personalize learning experience

Platform Improvement

Develop new features
Improve user experience
Optimize test content
Technical maintenance

Communication

Send important updates
Respond to inquiries
Provide customer support
Send educational content

Security & Compliance

Prevent fraud and abuse
Ensure academic integrity
Comply with legal obligations
Enforce our terms of service

3.1 Legal Basis for Processing

We process your personal information based on:

Contract: To provide the services you requested
Consent: When you explicitly agree to specific processing
Legitimate Interests: To improve our services and prevent fraud
Legal Obligation: To comply with applicable laws

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Hosting and infrastructure
Payment processing
Analytics and monitoring
Customer support
Email communication

These providers are contractually bound to protect your information and use it only for the services they provide to us.

4.2 Educational Institutions

If you access our Services through an educational institution, we may share your academic progress and performance data with that institution for educational purposes.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Valid court orders or legal processes
Government requests
To protect our rights, property, or safety
To investigate fraud or security issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity, subject to the same Privacy Policy.

We do not share your personal information with advertisers for their marketing purposes without your explicit consent.

5. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

Technical Security

SSL/TLS encryption
Secure data centers
Regular security audits
Access controls
Firewall protection

Administrative Security

Employee training
Privacy by design
Incident response plan
Regular policy reviews
Data minimization

5.2 Data Retention

We retain your personal information only for as long as necessary to:

Provide the Services you requested
Comply with legal obligations
Resolve disputes
Enforce our agreements

Academic performance data may be retained for longer periods to track educational progress and provide historical analysis.

5.3 International Data Transfers

Your information may be processed and stored in servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Correction

You can request correction of inaccurate or incomplete information.

Right to Deletion

You can request deletion of your personal information in certain circumstances.

Right to Restriction

You can request restriction of processing in certain situations.

Right to Portability

You can request transfer of your data to another organization.

Right to Object

You can object to certain types of processing.

6.1 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

Identity Verification: For your protection, we may need to verify your identity before processing certain requests.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.

7.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic platform functionality	Session
Performance Cookies	Track usage and improve services	1-2 years
Functional Cookies	Remember preferences and settings	1 year
Analytics Cookies	Understand how users interact with our platform	2 years

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

7.3 Third-Party Analytics

We use analytics services to help us understand how users interact with our platform. These services may use cookies and similar technologies to collect information about your use of our Services.

8. Children's Privacy

Our Services are designed for educational purposes and may be used by children under the age of 13 with parental consent.

8.1 Parental Consent

For children under 13, we require verifiable parental consent before collecting personal information. Parents can:

Review their child's personal information
Request deletion of their child's information
Refuse further collection or use of the information
Withdraw consent at any time

8.2 Educational Institution Use

When our Services are used through educational institutions, we rely on the institutions to obtain appropriate consent for students under 13.

COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide.

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